Why Most Amazon Listings Underperform
The vast majority of Amazon sellers — including many with great products — are leaving significant revenue on the table because their listings aren't optimised. Poor titles, vague bullet points, thin descriptions and missed backend keywords mean their products don't show up when customers search for them.
Amazon is both a marketplace and a search engine. If you don't optimise for Amazon's A9 algorithm, you're essentially invisible in search results — regardless of how good your product is.
This guide covers every element of an Amazon listing and how to get each one right.
How Amazon's A9 Algorithm Works
Amazon ranks products based on two main factors:
- Relevance: How closely does your listing match what the customer searched for?
- Performance: How well does your product convert when customers find it? (Sales velocity, conversion rate, reviews)
Unlike Google, Amazon's primary goal is to sell products. So the algorithm heavily weights conversion — a listing that converts well will rank better than one with more keywords but fewer sales.
This means your listing needs to do two things simultaneously: include the right keywords so Amazon shows your product, and be compelling enough that customers actually buy.
Step 1: Keyword Research — The Foundation of Everything
Before writing a single word of your listing, you need to know exactly what words your target customers use when searching for your product on Amazon.
Use these tools:
- Helium 10 or Jungle Scout: Industry standard keyword research tools. Worth the monthly cost if you're serious about Amazon.
- Amazon autocomplete: Type your main product keyword into Amazon's search bar and see what suggested searches appear.
- Competitor listings: Look at the top 5–10 listings for your main keyword. What words do they use repeatedly?
- Amazon's own data: In Seller Central, use Brand Analytics (if brand registered) to see actual search term data.
Build a list of 50–100 keywords, then prioritise them by search volume and relevance. Your top 5–10 keywords will go in your title; the rest go in bullet points, description and backend search terms.
Step 2: Writing an Optimised Amazon Title
Your title is the most important ranking factor in your listing. Amazon allows up to 200 characters for most categories, but the optimal length is typically 150–180 characters.
A strong Amazon title structure:
[Brand] + [Main Product Name] + [Key Feature] + [Size/Quantity] + [Use Case/Benefit]
Example (poor): Blue Coffee Mug
Example (optimised): Artisan Ceramic Coffee Mug by BrewCo — 16oz Handmade Stoneware Cup with Handle, Microwave & Dishwasher Safe, Navy Blue — Gift for Coffee Lovers
Step 3: Bullet Points — Sell the Benefits
Amazon allows 5 bullet points, each up to 500 characters. Most customers skim these before deciding to buy, so make them count.
Structure each bullet point as: FEATURE HEADLINE — explanation of the benefit to the customer
- Start each bullet with a keyword in CAPS, followed by an em dash
- Lead with the benefit, not just the feature ("stays hot for 6 hours" not "double-walled insulation")
- Address common customer questions or concerns
- Include social proof where natural ("trusted by 10,000+ coffee drinkers")
- Use the 5th bullet for warranty, guarantee or customer service assurance
Example bullet:
STAYS HOT FOR 6+ HOURS — Double-walled vacuum insulation keeps your coffee, tea or hot chocolate at the perfect temperature for up to 6 hours. No more lukewarm morning coffee.
Step 4: Product Description and A+ Content
If you're not Brand Registered on Amazon, you get a basic HTML product description. If you are Brand Registered, you get access to A+ Content — enhanced rich content with images, comparison charts and lifestyle visuals. A+ Content is a significant conversion driver and should be a priority for any serious Amazon seller.
For the standard description:
- Write 300–500 words in paragraph form
- Expand on your bullet points with more detail
- Tell the story of your brand or product
- Address how to use the product and common use cases
- Include keywords naturally throughout
For A+ Content, prioritise:
- A brand story module with your logo and brand values
- A comparison chart if you have multiple products in the same line
- Lifestyle imagery showing your product in use
- Feature callouts with icons
"A+ Content has been shown to increase conversion rates by 3–10% on average, according to Amazon's own data. For most sellers, this is the single highest-ROI improvement you can make to an existing listing."
Step 5: Backend Search Terms
Amazon gives you 250 bytes of backend search terms — keywords that don't appear in your listing but Amazon uses for indexing. Use these for:
- Synonyms and alternate spellings ("colour" vs "color", "grey" vs "gray")
- Common misspellings of your product or brand
- Abbreviations (e.g. "oz" and "ounce")
- Keywords that didn't fit naturally in your title or bullets
- Spanish-language terms if relevant to your audience
Do not repeat keywords already in your title or bullets — Amazon already indexes those. Use backend terms only for additional keywords you haven't used elsewhere.
Step 6: Images — Your Most Important Conversion Tool
Amazon requires a minimum of one image but allows up to 7 images plus a video. More high-quality images consistently drive higher conversion rates. Your image strategy:
- Main image: Product on white background, fills at least 85% of the frame, no additional text or props. This is Amazon policy — don't break it.
- Lifestyle images: Show the product in real-life use. Customers want to see themselves using it.
- Infographic images: Highlight key features with text overlays. Very effective for showing specs and benefits at a glance.
- Comparison image: Show how your product compares to competitors or alternatives.
- Size/scale image: Show the product next to a familiar object or a person to give a sense of scale.
- Video: Even a simple 30-60 second video demonstrating the product dramatically improves conversion rates.
Step 7: Gather Reviews Strategically
Reviews are non-negotiable. Listings with fewer than 15–20 reviews struggle to convert even with perfect copy. Legitimate ways to get reviews:
- Use Amazon's "Request a Review" button in Seller Central for every order (Amazon sends an automated review request email)
- Enroll in Amazon Vine (for brand registered sellers with new products)
- Include a card in your packaging with a QR code to your listing (not asking directly for a review — Amazon prohibits that)
- Use follow-up email services like Jungle Scout's email automation
Common Listing Mistakes to Avoid
- Keyword stuffing that makes your listing unreadable
- Using competitor brand names in your listing (policy violation)
- Making claims you can't back up (FDA, clinically proven, etc. without proof)
- Duplicate keywords in title, bullets and description (wasted space)
- Low-resolution or watermarked images
- Setting the wrong product category
How Long Does Amazon SEO Take?
Unlike Google SEO, Amazon can show ranking improvements faster — sometimes within days to weeks of optimising a listing — because sales velocity is such a strong signal. That said, building organic rank from scratch in a competitive category takes 2–3 months of consistent effort combined with advertising support.
If you'd rather let an expert handle your Amazon listing optimisation, Social It offers Amazon SEO and account management for US sellers — we handle keyword research, listing copywriting, A+ Content and ongoing optimisation.
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